Boots launches online physio services with PhysioFast • eTailing Summit | Forum Events Ltd
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  • Boots launches online physio services with PhysioFast

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    Boots will be offering online physio services through a new partnership with PhysioFast Online, extending its digital offering into a new area.

    The partners says around 80% of a normal physio appointment can be done with the physiotherapist entirely remotely. During the online appointment, the physio will provide expert assessment, advice, reassurance and management for any musculoskeletal disorder, disease, injury or query.

    The complete package of care includes a personalised rehab programme with future management advice. The service complies with CQC guidelines and the NHS gold standards.

    Customers will be able to access the service via a link on boots.com which will enable them to book an interactive videocall appointment with a qualified Physiotherapist. Appointments are generally available the same day to swiftly help reduce suffering and concern and, in many cases, promote a quicker recovery time.

    The service is accessible to anyone with a screen and an internet connection from the comfort of their home, workplace or even overseas.

    Katie Knapton, Founder at Physiofastonline, said: “We are proud to be supporting Boots as they continue to lead the field with innovative and valuable online services. Leading research has found that video consultations are as effective as face-to-face appointments and our experience is that 3 in 4 people can be triaged, assessed and supported online without any need for physical treatment. However, should this be necessary, we can organise this as part of our service.”

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